Frequently Asked Questions
General
How can I get an appointment with doctors?
Anyone can get an appointment with our doctors by calling +965 2536 0000 or Booking one via our website – www.royalehayat.com
Can I come to be seen by a doctor even without appointment?
Yes, however this is subject to availability of “walk-in” slots. That is why we advise our patients to make an appointment for better convenience.
What information and documents are needed for patient registration?
Patients must bring copies of their Civil I.D. (or passport). Obstetrics patients must bring with them copies of their husband’s Civil I.D.(or passport) and copies of their marriage certificate.
Where can I have information concerning admission process?
You can call our call center at +965 2536 0000 or for more details read Admission Information.
What are the available suites or rooms?
Our Suites are specially designed to ensure your utmost privacy during your stay while we are taking care of all your medical concerns. The types of suites are Royale Orchid, Orchid, Lotus, Jasmine, Camellia, Lily & Daisy. For more details visit our website – www.royalehayat.com/luxury-services
Is Medical Insurance accepted in your hospital?
Yes, We have our own Medical Insurance department that follows guidelines such as educating the patient about insurance policies and registration process, guiding and briefing patients on the requirements and financial estimation prior to obtaining a pre-approval for all in-patient and surgical procedures. To check if you are insured for our hospital and for any enquiries please contact 00965 2536 0453.
