For the twelfth year in row, Royale Hayat Hospital has outshined all healthcare industry peers by being adorned with the 1st Place Award for health service and patients’ satisfaction for the year 2021 by the Service Hero in Kuwait.
The prestigious Service Hero Award was presented to Royale Hayat Chairman Mr. P. K. Handa by Mrs. Faten Abu-Ghazaleh - President, Service Hero at a glittering ceremony held at Royale Hayat- Gardenia Hall on March 23, 2022, in the presence of all the Management, HOD’s and staff.
Speaking at the ceremony, Mr. Handa said: ‘“We are very proud to receive the Service Hero Award for the last twelve year in a row and we would like to thank all our staff for the hard work and we would like to thank our patients for the trust they vested in us on offering them the best service.”
On his part, Royale Hayat Chief Strategic Officer, Dr. Abubakr Elmardi emphasized that the Service Hero Award is particularly meaningful because it’s based on patient feedback, adding that “It is by all means a clear testament of Royale Hayat’s commitment to maintain its relevance and vitality as the incomparable iconic healthcare provider in the country through pursuing medical excellence and providing quality service that cares for the body, mind and soul of its patients”.
It is worth mentioning that the Service hero 2021 awards was done on 7th March through online event and award handing over ceremony was held on 23rd of March 2022.
Ever since its inception in 2006, Royale Hayat continues to provide the safest, most modern and highest quality of medical care and services to the Kuwaiti society in an environment of compassion, comfort and care. This vision has guaranteed Royale Hayat’s leading place in the health sector and has redefined the benchmarks in hospitality.